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Wombat Pete
6 discussion posts
I want to search word documents for containing a specific word in cyrillic.
When I turn file handlers ON, I get a ton of documents that DON'T contain that word.
When I turn file handlers OFF, I get NONE of the documents that DO contain that word.
Very frustrating.
Help?

PS - it doesn't depend on the cyrillic at all, with a word written in Latin letters the same thing happens.

PSS - settings: I put *.doc|*.docx in the "include files" field and I put the word I'm searching for in the "query" field. That's it.
Mar 17, 2020 (modified Mar 17, 2020)  • #1
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
That's very interesting, do you have a file handler registered for DOCX files? It should be using Word but you can see the registrations in the FileSeek Settings window. Thanks!
Mar 19, 2020  • #2
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Wombat Pete
6 discussion posts
Yes, apparently.

for doc: 2008.0.18363.1
for docx: 2006.1200.6605.1000

I just uninstalled fileseek and installed the latest version fresh, so everything should be there.

But this is a long-standing issue. And since the results seem wrong either way (that is, even with file handlers disabled), the problem seems broader.

Thoughts? Help!
Mar 21, 2020  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you try your search, and then attach a screenshot of the Search tab and the results?
Mar 24, 2020  • #4
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Wombat Pete
6 discussion posts
Here are 4 images - 2 with file handlers, 2 without.
The "with file handlers" results has a ton of things without the searched-for string... but not things that DO have that string.
• Attachment [protected]: FS1.png [668,578 bytes]
• Attachment [protected]: FS2.png [652,088 bytes]
• Attachment [protected]: FS3.jpg [1,828,531 bytes]
• Attachment [protected]: FS4.jpg [1,845,847 bytes]
Mar 25, 2020  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! It looks like those files are temporary files that the Office file handler can't open. You can safely ignore those errors, and prevent them from showing up in the results by disabling the "Show an error when a file/folder can't be accessed" option in FileSeek Tools > Settings.

Hope that helps!
Mar 27, 2020  • #6
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Wombat Pete
6 discussion posts
Okay, that's helpful. I note that it's an odd name for the setting - I don't see anything presented as an error, I see things presented as search results, right?
HOWEVER, and more important, note that WITHOUT file handlers, I have nothing - that is, it doesn't find things that have the search term. And WITH file handlers I'm still getting things other than temp files that DON'T have the search term. And I'm not getting all the things WITH the search term either way.
Mar 28, 2020  • #7
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Wombat Pete
6 discussion posts
In addition, if I set "include files" to "*.doc|*.docx", I frequently get results, sometimes many, that DON'T match that requirement. Why would that be, and how can I strictly limit my search results to... to what I'm searching for?
Mar 28, 2020 (modified Mar 28, 2020)  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
The "x" icon to the left of the result indicates that there was an error searching the file, and if you scroll to the right, it should show the error message.

Searching without file handlers won't work for Word documents because they're not plain text files. Searching with file handlers should work though. Could you do another search, and then export the results (right-click the results and choose "Export All Results As CSV" so that I can see the errors?

Thanks!
Mar 30, 2020  • #9
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