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No Search Results on Network Drive

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Nick214
4 discussion posts
Hi,

I am setting up a new Open Suse linux machine (Leap 42.3) and created a samba share. However, I am unable to get any search results from this samba share. I can view it, open files, edit files, perform a Windows (10) search on the share. I've tried mapping the share to a drive (Z) and also accessing it directly.

I am setting up this linux machine to replace an older one (Suse 12.3) with a similar setup. I am able to search the older samba share without issue.

Even doing a search of just "*" turns up no results. No date filters or size filters enabled. Under advanced, it is set up as 'match query to entire file', search sub folders, show file names that match the query test, show file names that match the 'include files' filter.

Any ideas? Logs and version info attached. Running FileSeek 6.1
• Attachment [protected]: FileSeek.log [101,480 bytes]
• Attachment [protected]: info.txt [33,210 bytes]
Mar 23, 2018  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you attach screenshots of the Search and Advanced tabs after trying to search that drive?
Mar 28, 2018  • #2
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Nick214
4 discussion posts
Attached
• Attachment [protected]: AdvancedTab-html-dir.png [162,473 bytes]
• Attachment [protected]: SearchTab-html-dir.png [155,965 bytes]
Mar 28, 2018  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I've done some testing here, and it looks like if FileSeek doesn't have access to the share, it just silently fails. Could you attach a debug log?
  1. On the FileSeek Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  2. Restart FileSeek
  3. Try your search
  4. Send us the FileSeek.log file (can be found by clicking the Open Log button on the Troubleshooting tab)
  5. Disable debug logging after sending the log
Mar 29, 2018  • #4
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Nick214
4 discussion posts
Log attached, thanks
• Attachment [protected]: FileSeek.log [144,095 bytes]
Mar 29, 2018  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks Nick, nothing weird in that log unfortunately. Could you try setting it to L2: Log Detailed and then send me another log after trying the search?
Mar 29, 2018  • #6
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Nick214
4 discussion posts
Thanks again,

Attached
• Attachment [protected]: FileSeek.log [564,893 bytes]
Mar 29, 2018  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! There's an error in this log that's interesting, but I will need to pass it up to our devs to see if they can offer some insight.
Mar 30, 2018  • #8
Thomas Malloch (BFS)'s profile on WallpaperFusion.com
We were able to reproduce this issue here, and I've added it to our list. We'll be sure to let you know as soon as we're able to fix it up :)

In the meantime, a workaround would be to use the computer's name instead of its IP, if it has one. I hope this helps!
Apr 3, 2018  • #9
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