Hey Alejandro,

If you open up the Fileseek settings menu, and head to the File Handlers tab, do you see .docx listed?

Thanks!

Sep 22, 2020  • #2

Hello,
I have the same problem. I can't find anything in a Word Document.
I disabled the error checking as described, and have the file handlers enabled.
I also have the "process file contents using File Handlers" checked.
I'm using version 6.4 on Windows 10.
Thanks.

Dec 1, 2020  • #3

Hi Victor,

If you open up the File Handlers tab in File Seek settings, is .docx listed with the path from Microsoft?

Thanks!

Dec 2, 2020  • #4

Hi Owen,
this is what I see (attached).
thanks,
Victor

• Attachment: FileSeekHandlers.JPG [115,796 bytes]

Dec 2, 2020  • #5

Hi Victor,

Could you try to search with the query your using, and then send me over a screenshot of the results?

Thanks!

Dec 2, 2020  • #6

Owen,
Here are the files.
The image that's named "FileSeekSearchDoNotDisplayErrors.JPG" is the output when I uncheck the Tools->Settings->Search-> "Show an error for files with no File Handler". This was suggested as the solution on a similar thread. did not work for me.
Thanks!

• Attachment: FileSeekAdvancedOptions.JPG [100,247 bytes]

• Attachment: FileSeekSearchDisplayErrors.JPG [26,782 bytes]

• Attachment: FileSeekSearchDoNotDisplayErrors.JPG [98,489 bytes]

Dec 2, 2020 (modified Dec 2, 2020)  • #7

Hello Owen, any resolution to this?
Victor

Dec 4, 2020  • #8

Owen's off today so I'll take over this thread for now

Could you try re-installing the Microsoft Office file handlers? You can download them here: https://download.microsoft.com/download/0/A/2/0A28BBFA-CBFA-4C03-A739-30CCA5E21659/FilterPack64bit.exe

Dec 4, 2020  • #9

Hi Keith,
Thanks!
I can try, but before I do, how will this affect other functionality for MS Office?

Dec 4, 2020  • #10

It shouldn't affect Microsoft Office itself at all. The file handlers are only used by search apps/Windows Search.

Dec 4, 2020  • #11

thanks! now it works!
I guess the handlers were corrupted or old?

Dec 4, 2020  • #12

Yeah, seems like they got changed/replaced some how. Glad to hear that worked

Dec 7, 2020  • #13

[moved to new thread]

Dec 31, 2020 (modified Jan 6, 2021)  • #14