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No handler for DOCX

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Alejandro GF53532
1 discussion post
I have been using FileSeek since 2 years, without any problem. Today, with no reason, FileSeek is not able to search in DOCX files, any idea why?
• Attachment [protected]: Captura.JPG [213,576 bytes]
Sep 20, 2020 (modified Sep 20, 2020)  • #1
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Owen Muhlethaler (BFS)
810 discussion posts
Hey Alejandro,

If you open up the Fileseek settings menu, and head to the File Handlers tab, do you see .docx listed?

Thanks!
Sep 22, 2020  • #2
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victor44
7 discussion posts
Hello,
I have the same problem. I can't find anything in a Word Document.
I disabled the error checking as described, and have the file handlers enabled.
I also have the "process file contents using File Handlers" checked.
I'm using version 6.4 on Windows 10.
Thanks.
Dec 1, 2020  • #3
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Owen Muhlethaler (BFS)
810 discussion posts
Hi Victor,

If you open up the File Handlers tab in File Seek settings, is .docx listed with the path from Microsoft?

Thanks!
Dec 2, 2020  • #4
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victor44
7 discussion posts
Hi Owen,
this is what I see (attached).

thanks,
Victor
• Attachment: FileSeekHandlers.JPG [115,796 bytes]
FileSeekHandlers.JPG
FileSeekHandlers.JPG
Dec 2, 2020  • #5
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Owen Muhlethaler (BFS)
810 discussion posts
Hi Victor,

Could you try to search with the query your using, and then send me over a screenshot of the results?

Thanks!
Dec 2, 2020  • #6
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victor44
7 discussion posts
Owen,
Here are the files.
The image that's named "FileSeekSearchDoNotDisplayErrors.JPG" is the output when I uncheck the Tools->Settings->Search-> "Show an error for files with no File Handler". This was suggested as the solution on a similar thread. did not work for me.

Thanks!
• Attachment: FileSeekAdvancedOptions.JPG [100,247 bytes]
FileSeekAdvancedOptions.JPG
FileSeekAdvancedOptions.JPG
• Attachment: FileSeekSearchDisplayErrors.JPG [26,782 bytes]
FileSeekSearchDisplayErrors.JPG
FileSeekSearchDisplayErrors.JPG
• Attachment: FileSeekSearchDoNotDisplayErrors.JPG [98,489 bytes]
FileSeekSearchDoNotDisplayErrors.JPG
FileSeekSearchDoNotDisplayErrors.JPG
Dec 2, 2020 (modified Dec 2, 2020)  • #7
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victor44
7 discussion posts
Hello Owen, any resolution to this?

Victor
Dec 4, 2020  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Owen's off today so I'll take over this thread for now

Could you try re-installing the Microsoft Office file handlers? You can download them here: https://download.microsoft.com/download/0/A/2/0A28BBFA-CBFA-4C03-A739-30CCA5E21659/FilterPack64bit.exe
Dec 4, 2020  • #9
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victor44
7 discussion posts
Hi Keith,
Thanks!
I can try, but before I do, how will this affect other functionality for MS Office?
Dec 4, 2020  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It shouldn't affect Microsoft Office itself at all. The file handlers are only used by search apps/Windows Search.
Dec 4, 2020  • #11
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victor44
7 discussion posts
thanks! now it works!
I guess the handlers were corrupted or old?
Dec 4, 2020  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, seems like they got changed/replaced some how. Glad to hear that worked
Dec 7, 2020  • #13
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Massychoix
7 discussion posts
[moved to new thread]
25 days ago (modified 20 days ago)  • #14
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