Processing Ajax...

Title
Close Dialog

Message

Confirm
Close Dialog

Confirm
Close Dialog

minor bug report: mouse wheel scrolling freezes

User Image
david310
11 discussion posts
I've found that i occasionally have instances where scrolling of search results via my mouse wheel fail. Thus far for me, it's like it's out of the blue, mouse scrolling freezes, both up and down. Once it's frozen, i can at least get it back working by clicking on the right-hand scroll slider; that's the only means thus far i've found to unfreeze it once it has.

i always use mousewheel for scrolling, so can't say whether the sporadic freezes happen as well with the scroll bar. i've tried testing with the mouse cursor over different columns but haven't been able to discern any pattern or specifics to date. Thus it appears random and sporadic --but noticeable enough. Also to date, i've not experienced the issue outside of fileseek using the same mouse etc.

Just wanted to get it on here in case anyone else is experiencing/reporting it. i'll continue to experiment with it in hopes of finding some pattern, or hear something here regarding it...
__________________
Win7 x64
fileseek 5.1 (but had it with the previous version as well)
Sep 16, 2016  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for letting us know about this! We haven't run into it here before. Is it possible that the FileSeek window is losing focus while you're scrolling? Is it only fixed by clicking the scroll bar, or if you click on one of the results in the list, does that also allow the mouse wheel to start working again?
Sep 19, 2016  • #2
User Image
david310
11 discussion posts
Hi Keith,

As far as the post, more than happy to try to help.
As far as the issue, i do not find that it has to do with the fileseek window losing focus, no. Whether it could be affected, so as to unfreeze it, by scroll pane focus shift, that does seem a factor.
After getting your reply, i tried scrolling around to get it to freeze, and one time that it had, merely moving the mouse cursor out of the scroll pane, over into the bottom left hand pane (sorry, don't know the panel names), then back over the scroll pane, did indeed unfreeze it. That worked as well when moving the cursor over the right hand image display pane, then back. Further, with it frozen, if i move the cursor to another open window (focus shift), then return to fileseek, scrolling is indeed unfrozen. Even further, i've found that with it frozen, moving the cursor via the mouse over even the column headers results in unfrozen status i.e. scrolling work normally.

As a further test, i've been able to have the freezes happen regardless of which column (in the search results pane) i've had focus upon. In one instance, i was able to have it freeze with the click highlighted file not visible, as i'd wheel scrolled past it. It does seem to me to be a focus issue of some sort, but within the panes themselves.? i've had it freeze while both scrolling up and down via the wheel.
(jic too, note that i've only tested this with image and audio files as search results; dunno if that's a factor/significant/relevant?)

As a side note, when i have the frozen scroll, and which means that line is highlighted, when i move my cursor up or down via the mouse movement, the lines i'm over also highlight (lighter) & the ToolTip popups appear. But i'm locked within the list of files aka no scrolling, as neither mouse movement or wheel rolling change the pane contents. i'm wondering if the cursor (lighter) vs click (darker) highlighting via mouse cursor could be a factor? That's as close i've come to spotting a possible pattern, and it definitely is thus far randomly sporadic --yet frequent enough to do these sorts of tests in one sitting.

Hope that helps...? (and isn't too confusing!?)
Sep 22, 2016  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's interesting! Do you have your mouse set to focus whatever window is underneath the cursor, without clicking?
Sep 23, 2016  • #4
User Image
david310
11 discussion posts
Nada, i'm not using that feature presently (i am familiar with it). i have to click on a window to have it take focus.
But jic it helps, with the focus on fileseek and i get a freeze, i do not have to click the mouse after moving the cursor off focus of the search results pane. Which also includes simply moving the cursor over the scroll slider and not having to actually click it to unfreeze it. Thus it seems to be a matter of focus shifting anywhere away from the search results pane.?

(additional note fwiw: along with image and audio files types, i now can add video and document file types as also freezable per scroll testing; aka file type appears to be irrelevant)

As further testing, i mentioned earlier my using FreeCommander XE as my file manager (instead of Windows Explorer), well, i tried to get it to freeze as well, using similar scrolling as i do with fileseek, and thus far have not been able to get it to freeze as well. FC XE also having many times more file entries in it's results pane.

i wanted to make one aspect of this clear, as i'm not sure how common, to typical, the way i'm scrolling the search results is. As i noted, i'm often adding new images to my present collection and using a alpha-numeric file naming to somewhat sort and catalog them. Thus, often when using fileseek for this, i'm putting in the common name aspect as the search query as it relates to theme commonality/similarity. Thus a new entry is often added to older entries that turn up first in the search results. i use the scroll + image preview to find where the new entry fits. The distinctions are often minor (i.e. different positioning of subjects). Which means, i'm often quickly flipping up and down the list to both a.) find visual similarities (e.g. same geographical locale), via the image preview pane, and b.) determine next available chronological file naming extension relative to both that and totally new entries (new shoot locale). Point being, it's often a lot of quick back and forth scrolling of the results [couple that with my dyslexic symptoms, thus having to double check myself]. How relevant that "style" is to my sporadic freezes, i can't say. Hope that helps...

(reminder too: now that i'm aware of how i can quickly unfreeze it, for me, it's a minor bug; like a mosquito in the room, i'd rather not have it, but since a quick swat remedies it now, it's no biggie)
Sep 23, 2016  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, that's really strange! We'll definitely do some more testing with this, and if we're able to reproduce it, we will be sure to fix it up for the next version :)
Sep 26, 2016  • #6
Was this helpful?  Login to Vote(-)  Login to Vote(-)