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fileseek does not show in context menu explorer on windows 10

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Luigi Visintin
8 discussion posts
After installing a fresh new copy of Windows 10 Pro 64bit and activating it I did among other sw install FileSeek 5.2.1, and it works... almost.
In other words it works as expected, except for one single problem: no matter how I do set/unset/reset the profile option of "Show Fileseek in Windows context menu" it does'nt appear there, even after reboot, and on any user of the pc, both admin type and normal user. What did I wrong?
Cheers and thanks in advance
Luigi
Jun 4, 2017  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Strange! Do you get a UAC prompt when you enable the option and click Apply?
Jun 5, 2017  • #2
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Luigi Visintin
8 discussion posts
Hi Keith, thanks for your answer.
Indeed when I set "Show Fileseek in Windows context menu" option I get UAC prompt, both clicking "Apply" or "OK", but in both cases no error shows, and NO item appears in context menu.
BTW, don't bother if you can't answer very quickly because I'll be far from pc until June 14n...
Cheers.
Luigi
Jun 5, 2017  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, could you send me a debug log? Here are the steps:
  • On the FileSeek Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Restart FileSeek
  • Disable the context menu option and apply, then enable it and apply again
  • Send us the FileSeek.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log
Jun 6, 2017  • #4
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Luigi Visintin
8 discussion posts
Hi Keith, just did what you ask before leaving. Attached you'll find fileseek.log, produced by the program, but NO "DebugInfo.html", I was unable to find on the whole disk. I attach also a very short 'log' of my steps (fileseekTest.txt).
Tanks
Luigi
• Attachment [protected]: FileSeek.log [146,138 bytes]
• Attachment [protected]: fileseekTest.txt [394 bytes]
Jun 6, 2017  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Is your user account a regular user, or an administrator?
Jun 7, 2017  • #6
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Luigi Visintin
8 discussion posts
Hi Keith, sorry for the delay, but I was out of hometown (as I wrote in a previous message...).
I tried with both kind of users, administrator (indeed it was my first choice, and I've used the prebuilt "Administrator" user, after activating it) and "normal" user. In both cases the results were same.
Cheers
Luigi
Jun 15, 2017  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries! What language is your version of Windows?
Jun 16, 2017  • #8
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Luigi Visintin
8 discussion posts
Hi, it's Italian...
Cheers
Luigi
Jun 17, 2017  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! I'll setup a Windows 10 Italian test machine and see if maybe the issue is related to the OS language.
Jun 19, 2017  • #10
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Luigi Visintin
8 discussion posts
Well, in a few days I'll do a fresh setup on a new pc with Windows 10 Pro 64bit Italian. I'll try to install FileSeek as the first sw after completing W10+Chipset+drivers, but before ANY other sw. As soon as possible I'll post my results.
Cheers
Luigi
Jun 19, 2017  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sounds good, thanks Luigi!
Jun 20, 2017  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just a quick update, I tried a Windows 10 Italian installation, and the context menu entry still works for me. How did you make out with your fresh install?
Jun 22, 2017  • #13
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Luigi Visintin
8 discussion posts
I'll do it next weekend, so I hope monday you'll get the results...
Cheers
Luigi
Jun 22, 2017  • #14
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